CPI Security Residential Service Technician in Morrisville, North Carolina
We are looking for a Residential Service Technician who will service our current customers' security systems to ensure the issue is resolved in an accurate and timely manner. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
What’s In It For You
Competitive pay, and educational assistance
Hourly paid training, and 100% uncapped commission after training is completed
Great medical, dental, vision, short- & long-term disability and life insurance options
Company paid holidays, floating holiday and paid time off (PTO)
401(k) plan with competitive company match
Company provided Vehicle
Company provided Iphone and IPad
Eligible for free monitored security system after 90 days
Paid Volunteer and Charitable Engagement Opportunities
Birthday and Work Anniversary Reward
Servicing residential security systems accurately and efficiently
Meeting or exceeding performance goals on a consistent basis
Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.
Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
Providing exceptional customer service at all times
Consulting with management on any issues or concerns
Cleaning up work area thoroughly
Maintaining all company equipment, including truck, tools, inventory, etc.
Maintaining a professional appearance and demeanor at all times
High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
Good sales skills, particularly with strong up-selling and closing abilities
Strong customer service skills
Commitment to safety
Ability to work effectively both on an individual basis and as part of a team
Professional appearance and demeanor
High energy, fun and positive attitude
Schedule flexibility and the ability to work weekends
Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
Alarm, cable installation, or telecom experience, a plus
Ability to pass criminal background check, DMV check and drug screen
Connect With Us!
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CPI Security does not discriminate against applicants on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age, veteran status, uniformed service member status, physical or mental disability, genetic information, or other protected status as defined by local, state, or federal law, as applicable.
Job Locations US-NC-Morrisville
Type Full Time