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CPI Security Residential Installation Technician in Charlotte, North Carolina


We are looking for a Residential Installation Technician who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

What’s In It For You!

  • Aggressive pay that includes hourly paid training, and 100% uncapped commission after training is completed.

  • PLUS career mobility. This is more than a job!

  • Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!

  • Comprehensive and on-going paid training when you start. WE INVEST IN YOU!

  • Engaging and fun company culture that’s made up of diverse people.

  • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.

  • Great medical, dental, vision, short- & long-term disability and life insurance options.

  • Company paid holidays, floating holiday and paid time off (PTO).

  • 401(k) plan with competitive company match.

  • Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.

  • Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

  • Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!


  • Responsible for installation of security systems for residential and commercial customers

  • Ability to provide outstanding customer service and establish relationship with customer by ensuring that you provide the best customer care while in the home

  • Review and prepare each job according to specifications and customer needs

  • Contact customer prior to date of scheduled installation to verify schedule

  • Ability to understand and apply codes, rules, standards, and requirements to meet specifications

  • Ability to meet company performance standards for productivity, quality, and safety and security enhancements

  • Follow proper schematic wiring diagrams and hook-up procedures

  • Test operation of system to the signal receiving center to properly establish service

  • Instruct customer how to use equipment and replace or repair defective parts, if needed

  • Process paperwork and make sure it’s sent to the proper department for billing purposes

  • Accurately maintain inventory and stock levels

  • Train new installers on all aspects of installation process


  • High School Diploma

  • Follow safety standards and reports safety concerns in a timely manner

  • Experience with construction, cable installation, and low voltage experience preferred

  • Collect required payment, balances, and signatures from customers in an accurate and timely manner

  • Must maintain a high level of product knowledge, including, but not limited to current product features and specifications, current corporate promotions, pricing, and discounts

  • Must be able to maintain a professional presence and represent the company favorably

  • Must be able to understand and embrace the company core values, corporate goals, mission, vision and priorities as set forth by Management, and be able to continually seek ways to meet or exceed goals and fulfill priorities

Connect With Us!

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CPI Security does not discriminate against applicants on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age, veteran status, uniformed service member status, physical or mental disability, genetic information, or other protected status as defined by local, state, or federal law, as applicable.

Job Locations US-NC-Charlotte

ID 2021-1413

Category Technician

Type Full Time